Shipping / Delivery Information

SHIPPING/ DELIVERY

Delivery will take 2-3 working days. However deliveries may prolong during sales periods and festive seasons. Rest assured, we will be making our best effort to get your purchase as soon as possible.

Kindly refer to the table for shipping rate and estimated delivery timing after your parcel is being dispatched from warehouse. Covid-19 has impacted the international movement of people and goods as countries implement additional border controls and restrictions. (Please note that unexpected circumstances might result in late deliveries beyond our control)

Please also note that international orders may be subjected to tax which we are not liable for. We ship DDU (Delivery Duty Unpaid). This means the prices displayed on our e-store do not include taxes and duties. You may be charged for taxes levied by the country you are shipping to. Payments of these charges might be necessary to release your order from native customs.

We have no control over these charges and we can’t tell you what the cost would be, as custom policies and import duties vary widely from country to country.

Countries	Shipping	Delivery
Singapore	Flat rate of $3.99 FREE shipping for purchase above $49	Estimated within 2-3 working days
Malaysia	Flat rate of $10 (Up to 3kg)	Estimated within 4-15 working days
Zone 1:  Brunei, China, Hong Kong, Indonesia, Japan, Korea, Macau, Philippines, Taiwan, Thailand, Vietnam,	Flat Rate of $40 (Up to 3kg)	Estimated within 4-20 working days
Zone 2: Australia, Cambodia, India, Laos, Maldives, Myanmar, New Zealand	Flat rate of $50 (Up to 3kg)	Estimated within 4-20 working days
Zone 3: Belgium, Canada, Denmark, France, Germany, Greece, Italy, Monaco, Mexico, Nethelands, Spain, Switzerland, United Kingdom, USA	Flat rate of $70 (Up to 3kg)	Estimated within 4-25 working days

 

If you require any further assistance, kindly drop us an email at info@smib.com.sg and we will get back to you the soonest!